Privacy Policy

This Privacy Policy explains how Seven Star Fruits Private Limited ("we", "us", or "our") collects, uses, stores, and protects your information when you use the NurseryGrow mobile application (the "App"). NurseryGrow is a tool used by nursery and farm staff to record irrigation and crop data and to capture plant videos for agronomy monitoring. By creating an account and using the App, you agree to the practices described in this policy.

1. Information We Collect

a. Information you provide

• Account details: your name, mobile number, email address, and your assigned role (e.g. worker, supervisor, manager).
• Operational data you enter: irrigation readings (such as EC, pH, drip and drain volumes), spray/fertilizer logs, farm, zone and crop details, and related notes.
• Media you capture or upload: photos and videos of plant rows that you record or select for a zone.
• Support requests: the messages and any images you submit when you raise a support ticket.

b. Device permissions we request

• Camera — to record videos of plant rows within the App.
• Microphone — to let you speak irrigation readings and to record video with sound.
• Photo / media library — to let you upload previously recorded plant-row videos.
• Speech recognition — to convert your spoken readings into values. Speech is processed on your device; audio is not sent to us for this purpose.
• Notifications — to send daily reminders to log readings.

You can grant or revoke these permissions at any time in your device settings. Some features will not work if a required permission is denied.

c. Information collected automatically

• Technical information such as the App version and device operating system, used for troubleshooting and to help resolve support requests.

2. How We Use Your Information

• To provide the App and let you record, view, and sync your data across devices.
• To generate reports and analytics for authorized supervisors and administrators within your organization.
• To send operational emails (such as daily data reports, support responses, and password-reset codes) and in-app reminders.
• To respond to your support requests and to maintain, secure, and improve the App.

3. How Your Information Is Stored and Shared

Your data is stored securely with trusted technology providers that process it on our behalf:

• Supabase — hosts our application database and authentication. Data is stored on Amazon Web Services infrastructure located in the Mumbai (India) region.
• Microsoft — plant videos are stored in Microsoft OneDrive, and transactional emails are sent through Microsoft 365, under our organization's account.

We do not sell your personal information. We disclose it only to the service providers named above as needed to operate the App, and to authorized personnel within your organization who reasonably need it to provide the service. Any third party with whom information is shared is required to maintain the same level of data protection and confidentiality.

4. Data Security

We adopt reasonable security practices and procedures to protect your information from unauthorized access, use, modification, disclosure, or impairment. Information is transmitted over encrypted connections (HTTPS/TLS), access is restricted through row-level security so that each user only sees the data they are authorized to, and access by our personnel is limited to those who need it to run the service.

5. Data Retention

We retain your account and operational data only for as long as it is necessary for the purposes described in this policy or to maintain the farm's records. When information is no longer required, it is destroyed or anonymized. You may request deletion of your account and associated personal data (see Section 7, Account and Data Deletion), subject to any records we are required to retain for legal, regulatory, or legitimate operational purposes.

6. Your Rights and Choices

• Access & correction: you can view and update your profile details within the App, or contact us to access or correct your information.
• Deletion: you can ask us to delete your account and personal data.
• Permissions: you can manage camera, microphone, photo, and notification access in your device settings.

7. Account and Data Deletion

You may request deletion of your NurseryGrow account and the personal data associated with it at any time.

To request deletion, email nursery.support@sevenstar.in from your registered email address, or include your registered mobile number, with the subject "Delete my account". Once we have verified the request, we will delete your account and the personal data associated with it — including your name, mobile number, email address, and any photos or videos you uploaded — within 30 days.

Certain records may be retained in anonymized form, or where we are required to keep them to comply with legal, regulatory, or legitimate operational obligations. Once your account is deleted, you will no longer be able to sign in to or access your data in the App.

8. Children's Privacy

NurseryGrow is a workplace tool and is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us and we will delete it.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the App after any change constitutes acceptance of the updated policy.

11. Grievances and Contact

If you have questions about this policy, or wish to access, correct, or delete your information, please contact us: